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Reed has a history of defining new innovative products and taking them to market with his background in product management, marketing, sales, professional services, business development, and customer support. Recent roles include CMO roles at Genesys, ArcSight (public), and SeeBeyond (public). Prior to that he co-founded Vertical Networks, a Kleiner Perkins and Accel Partners funded company, and ran strategy and new business for eBay. He has a BS in electrical engineering from the University of Washington, an MS in electrical engineering from Caltech, and an MBA from Stanford.