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Most organizations now depend upon business applications delivered as Software as a Service (SaaS) through a public cloud. This provides the advantage that the service provider is responsible for providing the infrastructure needed and taking care of upgrades and the day-to-day maintenance. However, the responsibility for security and compliance is shared between the customer and the cloud service provider (CSP) and most of the reported security incidents stem from a failure on the part of the customer. SaaS Security Posture Management (SSPM) solutions are intended to help organizations using SaaS to identify and manage the risks under their control.
The responsibility for security of cloud services is shared between the Cloud Service Provider (CSP) and the cloud customer. While the CSP must take steps to secure the service it provides, it is up to the cloud customer to secure the way they use the service. The SaaS customer is always responsible for controlling access to the service and their data held in it. The customer must implement what are known as Complementary User Entity Controls (CUECs) to achieve this.