The password is a remnant of an era before hacking and credential-based attacks became a widespread problem. Although the internet has changed significantly since the early days, passwords have only become longer and more complicated. In parallel, cybercriminals have targeted operating systems with increasing sophistication and frequency as computers have become more accessible worldwide. For years, IT professionals have discussed the idea of eliminating passwords because they can easily be compromised. In addition, passwords can be costly, time-consuming, and difficult to manage, often resulting in poor user experience. Furthermore, the fact that password reuse is a common practice among customers and employees, only exacerbates the problem.
In the context of Customer Identity and Access Management (CIAM), passwordless authentication solutions should have features and capabilities to detect, prevent, and minimize fraudulent activities and unauthorized access within an organization. Effective fraud prevention measures are crucial for protecting both the financial and reputational assets of a business. Passwordless authentication solutions should also support a variety of consumer devices, including smartphones, tablets, laptops, and desktop computers, ensuring seamless access across different platforms and operating systems.
