Integrating Identity into AI (Identity-Aware by Design)
Combined Session
Thursday, May 08, 2025 12:05—13:05
Location: B05-06
Thursday, May 08, 2025 12:05—13:05
Location: B05-06
Identity Governance for Agent AI: new frontier of Identity First Security
12:05—12:25
There is a new kind of non-human identities are coming to our space and disrupting the way we do business: Agent AI
Agent AI, a.k.a. Agency or Agents, refers to the capability to have a degree of autonomous behavior and capabilities. Agents are software that can autonomously achieve multistep and complicated goals independently without requiring constant human intervention. In the nearest future, totally skewed identity ratio in favor of AI agents means we will have to enable these Agent AI teammates to work efficiently, while being governed and controlled by humans. The role of governance and security will be paramount in this highly autonomous world.
In this session, we will discuss the following:
- Top 10 security and governance challenges around Agent AI
- Principal differences between Agent AI, other non-human identities and human identities governance
- Which existing IGA tools/methodologies/practices will work well with Agent AI
- How to include Agent AI into current IGA program
- Agent AI and Identity First Security
It is better to be prepared to what is coming and this session will help you to be ready.
With a little help from mAI friends
12:25—12:45
Our experience with conversational IAM, and large language models in our global multilanguage user community.
Quad Inc. is a U.S.-based company offering integrated services from creative production to data-driven media management. Serving over 2,700 clients, Quad has more than 13,000 people working in 14 countries around the world.
With such a diversified population and hundreds of applications within our IGA perimeter, our Identity Governance processes significantly impact our user community; hence, drastically improving our IGA-related user experience process has been defined as a must-have.
This case study will detail our practical experience using Conversational IAM tools, moving to a natural language chatbot interface where users express their needs in their mother tongue rather than being lost in navigation/lost in translation.
And prove that sometimes, all you need is a little help from "mAI friends."
IGA Management in Natural Language with NO cash out investment
12:45—13:05
Holcim is the Global leader in innovation and sustainable building solutions and we have been running our IGA program for years, once we passed through the initial phases such as application onboarding, provisioning, certifications, SoD Management... We embarked ourself in the journey to extend our IGA platform with the clear intention to allow the users being able to manage their day to day operations such as track requests, request access ... on guided manner and through natural language, then we will explain on this session how we achieved this ambitious target with no cash out investment
