How Wallet Will Change Our Business Processes: Leveraging Digital Wallets To Optimise Efficiency And Security

Digital wallets will evolve beyond a simple convenience for customers – they will become important tools to reshape and optimise business processes. The integration of eIDAS2-compliant digital ID wallets is transforming how organisations interact with customers, manage data, and streamline operations.

This presentation explores how digital wallets can be used to optimise key business processes, from simplifying identity verification in cross-border transactions to enhancing the security and efficiency of role-based access control systems. For example, companies can leverage digital ID wallets to reduce friction in customer onboarding, enabling instant, secure verification without compromising privacy or regulatory compliance.

By incorporating wallets into everyday business workflows, companies can reduce operational costs, improve user experience and security, as well as drive innovation. This presentation will provide real-world examples, practical insights and ideas into how wallets are positioned to transform your business processes, enabling you to stay ahead in the market.