In today’s rapidly evolving digital landscape, the travel industry is increasingly dependent on digital technologies ranging from online booking systems to mobile apps and biometric authentication to deliver seamless, efficient, and personalized experiences. However, with this digital transformation comes a growing responsibility to protect the vast amounts of sensitive data generated by travellers. Cybersecurity is no longer just a technical concern but a critical component of trust and safety in the travel ecosystem.
The talk, "Wired for Safety: How Cybersecurity is Protecting the Digital Travel Ecosystem," explores the intersection of cybersecurity and the digital travel experience. It will provide an overview of the modern travel ecosystem, highlighting the shift from traditional paper-based systems to digital identities, e-passports, biometric screening, and mobile travel credentials. With these innovations, however, come new challenges—ranging from data breaches and identity theft to sophisticated cyberattacks targeting airlines, travel agencies, and infrastructure.
We will delve into the key cybersecurity risks that affect travellers and industry stakeholders alike, such as phishing attacks, ransomware, and data vulnerabilities. The session will also explore how travel companies are leveraging advanced technologies like encryption, multi-factor authentication, and AI-driven threat detection to secure digital travel credentials and ensure the integrity of traveler data across global networks.
Whether you're a traveler, a cybersecurity professional, or a business operating in the travel industry, this talk will offer practical insights on how to navigate the digital travel ecosystem safely and securely. Attendees will leave with a deeper understanding of how cybersecurity measures are protecting personal data, preserving trust in digital systems, and ensuring safe journeys in a connected world.
The talk is in correspondence to published book chapter and research paper(Scopus indexed) " Navigating the Digital Skies: Good Governance and Cyber Security in Tourism, Aviation, and Hospitality Sectors".
