One of the fundamental problems of identity and access governance lies in very unclear relationships between real business needs, access policies and decision making about allowing certain action on the assets. For years we are trying to develop access policies which at the same time corresponds to business expectations, digital security rules and regulations, and people-centric to minimize deviations.
In this session, we will discuss human factor in IGA program and how to provide human factor analytics in access governance using new three-dimensional model called NPR (need, policy and resolution). We will show how NPR reports will help the organization to determine necessary adjustments of the policies and their implementation in Identity Governance workflows and processes to improve maturity, decrease risk of breaches, policy deviations by users and cost of managing and enforcing policies also known as Costidity. We will also show the sample reports based on data from higher education customer.