Identity Management with Blockchain

In spite of the best efforts of organizations, people still struggle to get good customer service over the phone and web. More often than not, the process is disjointed, time consuming, impersonal and aggravating. At the same time, the need for companies to be able to easily connect with their customers in fully personalized, secure and efficient ways has never been higher or more urgent.

At the core of this problem for both sides is the lack of trusted identity. The phone system and the internet were never designed with identity and trust in mind.

Imagine how different communicating would be if all parties are known and verified automatically without the need for passwords, codes, or time-consuming identity questions. Where you could interact directly with each customer in a highly secure and personal ways without having to rely on elaborate CRM integrations or complicated omni-channel systems.
This is the promise of a new set of blockchain based technologies and identity standards that are enabling a whole new way to connect and communicate with your customers.