Market Guidance & Best Practices
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CIAM Customer Experience Best Practice Panel

Combined Session
Wednesday, November 29, 2017 11:30—12:00
Location: Le Hub

Consumer Identity and Access Management is a fast-growing market. Emerging just a few years ago, it has quickly evolved to become an indispensable tool for many organizations to improve the reach and targeting of their marketing activities, increase the number of new customer registrations and to provide frictionless user experience. CIAM solutions allow businesses and public-sector agencies to gather more information about the consumers while maintaining compliance with the current and upcoming data protection regulations like the EU GDPR and PSD2.

In this Session you will discover how the big 4 organizations are deploying CIAM solutions and what benefits they are deriving from them.

Imade Elbaraka
Imade Elbaraka
Deloitte
Imade holds a Masters Degree from the University of Nottingham (UK), major in Computer Science and Mathematics. He specializes in Management Consulting for Manufacturing clients (Aerospace,...
Amanda de Jong
Amanda de Jong
PwC Technology Consulting
Amanda is a management consultant within the PwC Technology Consulting practice focusing on Identity and Access Management as part of PwC Everett. As practice manager Consumer Identity and Access...
Jukka Lauhia
Jukka Lauhia
KPMG
Jukka is widely experienced Digital Identity professional. He has worked in multi-national programs mostly in the Nordic region for 20 years. Currently Jukka is Partner at KPMG Cyber Security...
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